Shipping Policy

Last Updated: May 31, 2026

Thank you for shopping with LEOMERA.

We are committed to processing and delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During high-volume periods, promotions, or holidays, processing times may be slightly extended.

Shipping Destinations

We currently ship to:

• United States

• United Kingdom

• Canada

• Australia

• United Arab Emirates

• Saudi Arabia

• Kuwait

• Bahrain

• Qatar

• Oman

Estimated Delivery Times

United Arab Emirates

1–3 Business Days

Gulf Countries

(Saudi Arabia, Kuwait, Bahrain, Qatar, Oman)

3–7 Business Days

United States

5–12 Business Days

United Kingdom

5–12 Business Days

Canada & Australia

7–15 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the customer's location and selected shipping method.

From time to time, LEOMERA may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take up to 72 hours to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

LEOMERA is not responsible for delays, lost shipments, or additional charges resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost during transit, please contact our support team for assistance.

Contact Us

LEOMERA

Email: support@leomera.com

Phone: +971 58 110 3353

Business Location:
Abu Dhabi, United Arab Emirates

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM GMT